Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use the Pepeta Casino website, create or use a player account, place bets, play casino games, participate in promotions, and use any related services we provide (together, the “services”).

By visiting the site, registering an account, or using any part of the services, you agree to follow these site terms, along with any additional rules shown to you within specific games, payment pages, or promotions. If you do not agree, you should not use the platform.

These conditions of use are written to set clear expectations, outline player responsibilities, and explain how Pepeta Casino may manage accounts, payments, and promotions in a fair and responsible way.

Who Can Use Pepeta Casino (Adults Only)

Pepeta Casino is intended for adults only. You must be at least the legal gambling age where you are located to register and use the services.

It is your responsibility to make sure that online gambling is legal in your jurisdiction and that you are allowed to access and use an online casino and sportsbook. We may restrict or block access in certain countries or regions, and we may also limit access based on legal, licensing, operational, or risk-related requirements.

Creating an Account - Keep It Accurate and In Your Name

To use most features, you will need to register a player account. When you sign up, you agree that:

• The information you provide is accurate, complete, and kept up to date.
• Your account is registered in your own name and for your personal use.
• You will not impersonate another person or use someone else’s details.
• You will only create and use the number of accounts permitted by Pepeta Casino.

If your registration details change (for example, your email address or phone number), you should update them promptly. In some cases, we may limit features until account information is corrected or confirmed.

Identity Checks and Verification (KYC)

To protect players and meet legal and security obligations, Pepeta Casino may request verification at any time. This can include confirming your:

• Identity and age
• Address or location
• Payment method ownership
• Source of funds or other account-related details, where reasonable and necessary

Verification may be requested before a withdrawal is approved, when account activity changes, when deposit or withdrawal patterns trigger security checks, or when required by applicable policies. If requested verification is not provided within a reasonable time, we may limit account features, pause withdrawals, or restrict certain services until the checks are completed.

Your Account, Your Responsibility

You are responsible for keeping your login details confidential and for all activity that happens through your account, whether or not you personally authorized it.

Player accounts are personal. They may not be shared, transferred, sold, or used on behalf of another person. If you believe your account has been accessed without permission, you should contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Wallet Balances - What to Expect

Pepeta Casino offers payment options that may include Visa and MasterCard, depending on availability and your location. Payment methods, processing times, fees (if any), and transaction limits can vary, and not every method is available in every region or at every moment.

When you request a withdrawal, we may review the request before approval. We may also apply reasonable checks designed to protect you and the platform, including verification, payment method ownership confirmation, fraud prevention reviews, and transaction monitoring.

To discourage misuse of payment systems, depositing and immediately withdrawing without meaningful play may be restricted. In some cases, you may be required to place at least one qualifying wager before deposited funds can be withdrawn, as described in the relevant payment or platform rules shown at the time.

Bonuses and Promotions - Read the Bonus Terms Before You Opt In

From time to time, Pepeta Casino may offer bonuses, free bets, free spins, tournaments, leaderboards, referral rewards, or other promotional features. All promotions are subject to specific bonus terms, which may include:

• Eligibility rules (such as new player status, location, device, or payment method)
• Wagering or rollover requirements and what counts toward them
• Time limits and expiry windows
• Game or bet-type restrictions (for example, certain games may be excluded)
• Maximum conversion limits or maximum withdrawal rules, where applicable
• Opt-in steps, promo codes, or qualification criteria

Promotional systems can differ between sportsbook and casino products. For example, sportsbook offers may require accumulator bets with minimum odds, and casino or crash-style gameplay may not count toward sportsbook wagering requirements.

Pepeta Casino may change, pause, or withdraw promotions, and we may refuse or limit access to an offer where we reasonably believe the promotion is being misused, claimed in error, or accessed in a way that violates platform rules.

Games, Features, and Access - Availability Can Change

We aim to provide a stable and enjoyable service, but we cannot promise uninterrupted access. Game availability and certain platform features may vary based on factors like your location, device, network connection, maintenance windows, software updates, or third-party provider performance.

Pepeta Casino may add, remove, suspend, or limit games, promotions, features, and service tools at any time, including to address compliance requirements, technical issues, or product changes.

Fair Play Rules - What We Don’t Allow

Pepeta Casino is designed for genuine, personal entertainment use. You agree not to use the services in ways that are unlawful, unfair, or harmful to the platform, other players, or our providers. Prohibited behavior may include:

• Providing false or misleading registration or verification information
• Fraud, attempted fraud, or using stolen payment instruments
• Collusion or coordinated play designed to gain an unfair advantage
• Chargeback abuse or intentionally reversing valid transactions
• Bonus abuse, including exploiting offers, loopholes, or inconsistent promo conditions
• Attempting to manipulate games, odds, outcomes, or platform systems
• Using unauthorized software, bots, scripts, automation tools, or other methods that interfere with normal play
• Allowing another person to access or use your account

If we identify patterns that reasonably suggest misuse, we may investigate and take appropriate action under the operator rights described below.

When Pepeta Casino May Restrict, Suspend, or Close an Account

We may refuse service, restrict access, place a temporary hold on transactions, remove promotional eligibility, or close an account where we reasonably believe it is necessary to:

• Enforce platform rules and protect fair play
• Complete required verification or security checks
• Prevent fraud, abuse, or unauthorized access
• Address chargebacks, payment disputes, or suspicious transaction activity
• Correct errors that materially impact balances, bonuses, or outcomes
• Comply with legal, licensing, or responsible gaming obligations

Where appropriate, we aim to apply measures that are proportionate to the situation and to communicate clearly through the account interface or support channels.

Errors and Technical Issues - How Corrections Work

From time to time, the platform may experience technical problems, including interrupted sessions, game malfunctions, display errors, incorrect balances, pricing or odds mistakes, or promotional crediting issues.

If an obvious error occurs, Pepeta Casino may correct the error and adjust affected balances, results, bonuses, or transaction records in a reasonable and fair way. If a game round or bet is impacted by a malfunction, the outcome may be voided or recalculated based on the information available from system logs and provider records.

Responsible Gaming - Keep It Safe and Realistic

Gambling should be treated as entertainment, not as a way to make money. If gambling stops feeling fun, it is a good sign to pause and seek support.

Pepeta Casino may provide responsible gaming tools or restrictions, such as limits or exclusion options, depending on availability. If you need help using available tools, contact support or visit our Responsible Gaming page for guidance.

Intellectual Property - Respect the Content and Technology

The Pepeta Casino website, including its design, text, branding, logos, software elements, and original materials, is owned by Pepeta Casino or used under license from our partners and providers.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site content or platform technology without written permission, except where allowed by applicable law for personal, non-commercial use.

Third-Party Providers and Linked Services

Some games, payment services, identity checks, risk tools, and technical components may be provided by third parties. Casino titles may come from providers such as Evolution Gaming and Pragmatic Play, and these providers may apply additional rules within their game interfaces.

Certain parts of the platform may also include links to third-party sites or services. Pepeta Casino is not responsible for third-party content or availability, and third-party services may have their own terms, privacy practices, and operational limitations.

Limitation of Liability - A Fair, Practical Standard

Pepeta Casino works to operate the platform responsibly, but we are not responsible for losses or damages that result from circumstances outside our reasonable control or from misuse of the services. This may include, for example:

• Network outages, device problems, or unsupported browsers
• Service interruptions due to maintenance or software changes
• Failures or delays caused by third-party providers
• Player error, including incorrect payment details or misunderstood promotion rules
• Events beyond reasonable control (such as major outages or other force majeure situations)

Nothing in these terms limits any rights that cannot be limited under applicable law.

No Guarantees - “As Is” and “As Available”

The website, games, and services are provided on an “as is” and “as available” basis. While we work to provide a reliable experience, we cannot guarantee that the platform will be available at all times, that access will be uninterrupted, or that every feature will always operate without errors.

Updates to These Conditions of Use

Pepeta Casino may update these service terms from time to time to reflect changes in the platform, security practices, legal requirements, or operational needs.

The most recent version posted on the website applies from the date it is published, unless otherwise stated. You are encouraged to review this page periodically so you understand the current account rules that apply to your use of the services.

Other Policies You Should Review

These site terms work alongside other important platform policies and rules. Depending on how you use the services, you may also want to review:

• Our Privacy Policy
• Cookie Policy
• Bonus terms for specific promotions
• Anti-money laundering and know your customer policy
• Payment and withdrawal guidance pages

If there is a conflict between a promotion’s specific rules and these general platform rules, the promotion’s specific rules usually apply for that promotion.

Contact Pepeta Casino Support

If you have questions about these terms, your account, verification, payments, or promotions, you can reach Pepeta Casino through our official support channels:

• Email: “ support@pepeta.us.com ”
• Live chat: available on the website when enabled

Using official contact methods helps protect your account and ensures you receive accurate information.

These terms are designed to set clear, reasonable expectations for how the Pepeta Casino platform works and how we can keep gameplay safer and fairer for everyone. By continuing to use the website and services, you confirm that you understand and accept the current conditions of use.